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Full Schedule
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Thursday, April 10, 2025
8:00 AM - 9:10 AM
CDT
General Session
8:00 AM - 9:10 AM
CDT
The Practice of Innovation: Maximizing Human + AI Collaboration in Process & Knowledge
Keynote:
Jeremy Utley
– Hasso Plattner Institute of Design at Stanford University
General Session: Keynote
9:35 AM - 10:35 AM
CDT
Breakouts, Block 5
9:35 AM - 10:35 AM
CDT
Passing the Torch: A 7-Step Process to Capture and Transfer Knowledge | TECHNIPFMC
Primary Presenter:
Tamara L. Viles (she/her/hers)
– TechnipFMC
Co-Presenter:
Adrian Villarreal
– TechnipFMC
Knowledge Management Strategies, Programs & Approaches
9:35 AM - 10:35 AM
CDT
Don't Reinvent the Wheel: Start with the PCF | CHS, INC. & ACCELERATOR CITY
Primary Presenter:
Jake Day
– Accelerator City
Co-Presenter:
Sarah Jacot
– CHS
Organizational Improvement + Transformation
9:35 AM - 10:35 AM
CDT
Designing Process Is Easy, Governing Is Harder | ASTRAZENECA
Primary Presenter:
Christopher Moriak
– AstraZeneca
Process Management Strategies, Programs & Approaches
9:35 AM - 10:35 AM
CDT
Transforming KM with Automation & AI | MERCER
Primary Presenter:
Lisa Weber (she/her/hers)
– Mercer
Co-Presenter:
Jacek Wlodarski (he/him/his)
– Mercer
Technology Enablement + Data Driven Decisions
11:05 AM - 11:55 AM
CDT
Breakouts, Block 6
11:05 AM - 11:55 AM
CDT
Building A Championship Strategy: A Playbook For Impactful Knowledge Agendas | INTER-AMERICAN DEVELOPMENT BANK
Primary Presenter:
Fernanda Camera
– Inter-American Development Bank
Co-Presenter:
Adela Barrio
– Inter-American Development Bank
Knowledge Management Strategies, Programs & Approaches
11:05 AM - 11:55 AM
CDT
How to Accelerate Knowledge Retention | SAP
Primary Presenter:
Bernhard Escherich
– SAP
Organizational Improvement + Transformation
11:05 AM - 11:55 AM
CDT
Digital Transformation: Developing Business Process Models Using a Framework | NORTHROP GRUMMAN
Primary Presenter:
Jinger D. Ellis
– Northrop Grumman
Co-Presenter:
Lorry Smith (she/her/hers)
– Northrop Grumman
Process Management Strategies, Programs & Approaches
11:05 AM - 11:55 AM
CDT
Ask, Receive, Repeat: Harnessing Gen AI to Transform Knowledge Management | INFOSYS
Primary Presenter:
Ramakrishna Manne
– Infosys
Co-Presenter:
Sachin S. Padhye
– Infosys Consulting
Technology Enablement + Data Driven Decisions
1:10 PM - 2:25 PM
CDT
General Session
1:10 PM - 2:25 PM
CDT
Process & Knowledge Unplugged
Co-Facilitator:
Cindy Hubert
– APQC
Panelist:
Jeff DeWolf (he/him/his)
– Tetra Pak
Panelist:
Amy Edwards
– Deloitte
Panelist:
Kim Glover
– TechnipFMC
General Session
2:25 PM - 2:40 PM
CDT
General Session
2:25 PM - 2:40 PM
CDT
Closing Experience: Putting Learnings into Action
Emcee:
Jonathan Kraft
– APQC
Emcee:
Lynda Braksiek
– APQC
General Session
